Carrying on from the comment I made about administrators employed to do jobs that were once carried out by degree educated professionals, and the fall out from that, I came across this article where it details what CQC inspectors have little more than 6 weeks training, and that, apparently, makes them experts with regard to social care.
The end result of this ‘dumbing down’ of what were once highly professional positions, can only lead to more abuse and death. As usual though, all of this falls on dead ears. How will care home inspections get any better? Yes indeed.
Now I don’t want to pour torrential rain on their parade, but how will they manage, with their strange new system of inspection? Do you fancy being a CQC inspector? You can. Anyone can. You don’t have to be a social care expert, just have a six-week induction course. And luckily, once you start inspecting, you don’t have to inspect everything. You can just inspect a couple of the Key Lines of Enquiry (KLOE), because they’re not all mandatory.
You can leave out management of medication, or quality of life, or complaints, and you can inspect different KLOEs in different homes, which means you can’t compare and find out which are the best homes, because you’ve judged them all by different criteria. And if two out of the five KLOEs are “outstanding”, you can rate the whole place “outstanding”, even if the rest of the KLOEs are rubbish, but you won’t know that, because you won’t have looked at them, and that will be that for a year or so, until the next inspection. Which is perhaps why our local care home, rated “excellent” by CQC, but exposed on telly over the fearful abuse of one resident in 2012, has now seen another carer prosecuted, earlier this year, for further abuse.
And for registration and these weedy “inspections”, care homes, many of which are excellent and struggling to do their best on low wages and slashed funding, have to pay CQC anything from £276 to £13,838 a year, depending on how many residents they have.
Hopefully, CQC will do better at “taking action”, so that the thousands of older people waiting for a care home place can get one, somewhere or other, along with all the other happy residents in the promised fairyland, where all staff are adequately trained and paid, and everything is frequently and efficiently inspected. We can only dream.
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