How will care home inspections get any better


Carrying on from the comment I made about administrators employed to do jobs that were once carried out by degree educated professionals, and the fall out from that, I came across this article where it details what CQC inspectors have little more than 6 weeks training, and that, apparently, makes them experts with regard to social care.

The end result of this ‘dumbing down’ of what were once highly professional positions, can only lead to more abuse and death. As usual though, all of this falls on dead ears. How will care home inspections get any better? Yes indeed.

How will care home inspections get any better with this weedy new system?

Anyone can become an inspector after a six-week course and whole areas – quality of life, complaints – can be left out
An elderly woman in a care home, her hand on a walking stick
The whole place can be rated ‘outstanding’ even if most areas are ‘rubbish’. Photograph: Matt Cardy/Getty Images

Now I don’t want to pour torrential rain on their parade, but how will they manage, with their strange new system of inspection? Do you fancy being a CQC inspector? You can. Anyone can. You don’t have to be a social care expert, just have a six-week induction course. And luckily, once you start inspecting, you don’t have to inspect everything. You can just inspect a couple of the Key Lines of Enquiry (KLOE), because they’re not all mandatory.

You can leave out management of medication, or quality of life, or complaints, and you can inspect different KLOEs in different homes, which means you can’t compare and find out which are the best homes, because you’ve judged them all by different criteria. And if two out of the five KLOEs are “outstanding”, you can rate the whole place “outstanding”, even if the rest of the KLOEs are rubbish, but you won’t know that, because you won’t have looked at them, and that will be that for a year or so, until the next inspection. Which is perhaps why our local care home, rated “excellent” by CQC, but exposed on telly over the fearful abuse of one resident in 2012, has now seen another carer prosecuted, earlier this year, for further abuse.

And for registration and these weedy “inspections”, care homes, many of which are excellent and struggling to do their best on low wages and slashed funding, have to pay CQC anything from £276 to £13,838 a year, depending on how many residents they have.

Hopefully, CQC will do better at “taking action”, so that the thousands of older people waiting for a care home place can get one, somewhere or other, along with all the other happy residents in the promised fairyland, where all staff are adequately trained and paid, and everything is frequently and efficiently inspected. We can only dream.

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2 thoughts on “How will care home inspections get any better

  1. Reblogged this on perfectlyfadeddelusions and commented:
    I have worked in a care home that was failing, but the inspectors would pass it. There was tons of abuse on the elderly residents, I would find new bruises on the clients everyday. And the residents that had Alzheimer’s would get scared of carers touching them because of it.

    I told the manager and she said that it was due to them being easily bruised skin.

    Another thing was that the other carers, I am not racist but they were from another country would not spend time with residents. They would just pull them about to do what ever had to be done. These carers accused me of being slow and stupid because I actually spoke and spent time with the residents, and making sure to do so with the very ill and Alzheimer’s.

    It got to the point I would be stressed and faint because of it, I was even called childish for saying something to another carer because she accused mme of being too slow serving meals.

    I was finally sacked, because I wouldn’t conform and when I did the home had finally failed its inspection the day I left.

    Care homes ate difficult places, because there is a whole clique culture among certain carers who abuse residents. And when you whistle blow, that is when like I had, get screwed by everybody.

    I am sorry for the novel length comment, and the parts that had nothing to do with the subject.

    The government doesn’t care, these people are way past there usefulness just like the pensioners on the outside.

    There needs to be more training for care staff, especially in dementia and Alzheimer’s. Inspectors need to have people who have cared to accompany them, because they would know the tricks and be able to see the signs.

    I’m not sure what else at this moment, but we need more help with inspecting care homes.

    Liked by 1 person

    1. Thank you for your detailed comment.

      I too worked in a care home and saw similar things to you. Most of the staff didn’t give a damn, and spoke harshly to them, pulling them about like you said.

      I did the night duty, so I didn’t see too much of that, just when the day staff came in. I used to go home and cry, because some of the old people in there, were grandparents of classmates I went to primary school with, and of course, the others didn’t deserve that treatment either.

      How can there ever be an effective ‘care’ (the operative word) system, when staff and inspectors have so little training, and are mostly paid a pittance?

      As usual, the government steams ahead regardless. They’re ok; their parents will be very well looked after, at some of the much better homes, thank you very much.

      Liked by 1 person

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